Yes! We are the original designer and manufacturer of the McLean Metalworks Hammock Mount, and we now sell our entire line of hammock mount products under our exclusive adventure brand, Adventure Hammock Systems!

We love to take on new challenges, when our production schedule allows. Please shoot us an email at chris@mcleanmetalworksmfg.com to discuss your project.

Here at McLean Metalworks, we try to keep our prices as low as possible everyday by not inflating them for recurring "sales". However, we do occasionally offer sales and will notify customers via our mailing list and social media. We also will have discounted products from time to time, including package deals, limited release or blemished items that are discounted in the online store.

We typically only cancel orders if there’s a problem with stock, an indication of fraud, or if you’ve asked us to cancel. Please accept our apologies if your order is canceled because of a problem at our end. We’ll always offer an alternative product and process your refund in full, as quickly as possible.

We have a limited window where an order can be updated or modified. Please reach out to contact@mcleanmetalworksmfg.com as soon as possible to process any changes. Once an order has been fulfilled, changes are no longer able to be processed.

We ship to most regions worldwide. Shipping is automatically calculated in checkout so you can choose the best option for your timeline and budget.

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. If there are any issues, submit photos of products and packaging to contact@mcleanmetalworksmfg.com. All claims must be made within 5 days of reciept.

Returns

Returns must be initiated by contacting contact@mcleanmetalworksmfg.com for approval.

• Returns must be initiated within 30 days of item receipt.

• Return approval is valid for 30 days.

• Customer is responsible for cost of return shipping.

• Original shipping charges are nonrefundable.

• Returned items must be uninstalled and in new condition, complete with all hardware and packaging materials.

• All returned items are subject to a 20% restocking fee. McLean Metalworks reserves the right to assess higher fees as needed to cover damages or missing parts.

• All fees will be deducted from the total refund amount.

• Refunds will be made after the items are returned into sellable stock.

Refunds We will notify you once we’ve received and inspected your return and processed your refund. Remainder of payment will be refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at contact@mcleanmetalworksmfg.com.

We aim to process refunds within three days of an item being returned to us. Please note, however, that your bank may take several days to process the payment back into your account. With that said, please allow up to ten working days after posting the item back to us before getting in touch about your refund. We’ll contact you by email to let you know when your refund has been processed.